Raj Farms Coorg
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Terms of Use

Last updated: January 2025

1. Acceptance

By using this website or placing an order with Raj Farms Coorg, you agree to these terms. If you do not agree, please do not use this website or place an order.

2. Products

All products are estate-grown and processed at Raj Farms, Shanivarasanthe, Kodagu, Karnataka. Product images are representative. Actual appearance, colour and packaging may vary slightly between batches due to the nature of these food products.

3. Pricing

All prices are in Indian Rupees (INR) and inclusive of GST where applicable. Shipping charges are not included in displayed prices and will be communicated separately before dispatch. We reserve the right to update prices at any time without prior notice.

4. Orders

Orders are placed via WhatsApp or the order form on this website. An order is confirmed only after we send you a confirmation via WhatsApp with the payment details. We reserve the right to refuse or cancel any order at our discretion.

We recommend a maximum of 5 kg per customer per order. This is a direct-to-customer estate and we are not currently set up for bulk or wholesale orders.

5. Payment

Payment is accepted via UPI or bank transfer before dispatch. No order is dispatched until payment is confirmed. We do not store any payment information.

6. Shipping

All orders are dispatched within 48 hours of packing via India Post. Delivery timelines depend on India Post's schedule and are outside our control. A tracking number will be provided after dispatch. We currently ship within India only.

7. No Returns or Refunds

As a small family-run estate selling perishable food products, we do not accept returns or offer refunds once an order has been dispatched. Every order is personally verified before dispatch.

If your order arrives damaged, tampered or significantly different from what was ordered, contact us within 48 hours of delivery via WhatsApp with photos and we will resolve it at our discretion.

8. FSSAI Compliance

Raj Farms Coorg operates under FSSAI Registration No. 21223109000012. All products comply with applicable FSSAI food safety standards.

9. Intellectual Property

All content on this website including text, images, logo and design is the property of Raj Farms Coorg. You may not reproduce, republish or distribute any content without prior written permission.

10. Limitation of Liability

Raj Farms Coorg shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or this website beyond the value of the order in question.

11. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kodagu District, Karnataka.

12. Contact

rajfarmscoorg@gmail.com  /  +91 90357 18580